PcGeekPro value every customer using a smart Customer Relationship Management where our Technician can greet callers by name... and have a complete history of their interactions with the company (purchases, transaction history, etc. Irrespective of purchase we value every customer. This approach can also extend to proactively contacting customers, for example, sending electronic communication about relevant promotions, follow-up calls to ensure satisfaction, etc.
To every extent, Customer intent is to get problem fixed within a desired time. It doesn’t take a rocket science to understand and fix the problem. Diagnosing the problem, fixing the problem with a perfect action plan is our expertise ... Empowering your front-line agents so they have the ability to resolve customer issues is key. With each transfer, subsequent call or email, customers lose patience with your organization, resulting in a loss of goodwill which can significantly affect your ability to retain and grow your customer base.
Depending upon the problem we have designed our plans for our Customers. Our plans are reasonable in the industry where ... we want our Customer to get maximum out of the worth spend on that problem on computer. Later on that can be customized to an upgrade
PcGeekPro is an independent Online and Onsite Support Company based in Georgia, United states. We have designed our support which will focus on timely fix and value for money. Our qualified, efficient, well equipped support team have years of experience working on computer related problem. We are more focused on Trust, Quality and value of the service which emphasize us to innovate/improvise to deliver. This is what set us apart from others.
We expertise on servicing any brand and model of desktop or laptop. Contact us and we’ll get your computer up and running smoothly in no time.
Tech Support for 1 Device for One Month
Tech Support for 1 Devices and Peripherals for Six Months
Tech Support for 1 Devices and Peripherals for One Year